Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you (“you”, “Customer”) and [Şirket — kuruluş aşamasında], doing business as “Poi Geo” (“we”, “us”, the “Company”), governing your access to and use of the websites, applications, application programming interfaces, and related services we operate under the Poi Geo brand (collectively, the “Service”).

By creating an account, clicking “I agree”, or otherwise accessing the Service, you confirm that (i) you have read and accepted these Terms in full, (ii) you have authority to bind the entity you represent (if any), and (iii) you accept our Privacy Policy, Acceptable Use Policy, Cookie Policy, and AI Disclosure, each of which is incorporated by reference. If you do not agree, do not use the Service.

The Terms include any regional supplement that applies to you (for example, GDPR for users in the EU/EEA, CCPA/CPRA for California residents, KVKK for users in Türkiye). Where a supplement grants you additional rights or imposes additional obligations on us, the supplement controls over the canonical Terms to the extent of any conflict.

• Account — the registration record associated with your access to the Service.
• AI Output — any text, analysis, score, classification, or report produced by automated reasoning components of the Service (including large language models).
• Customer Data — data you submit, including the geographic coordinates and parameters used for analyses and any business inputs you provide.
• Documentation — the technical and user documentation we publish for the Service.
• Order — a subscription plan you select on the pricing page or via an order form.
• Reports — the analyses, dashboards, and PDF deliverables produced for you by the Service.
• Third-Party Data — data ingested from third-party providers (e.g. OpenStreetMap, Foursquare, Google Places) and processed by the Service.

Poi Geo is a software-as-a-service location intelligence platform. You select a point or polygon on a map, choose parameters, and the Service returns an automated analysis combining third-party point-of-interest data, geospatial computation, and AI-generated interpretation (the “Cultural DNA”, foot-traffic estimates, competitor mapping, sector opportunity scoring, negative signals, and spillover analyses).

The Service is provided for general informational, exploratory, and decision-support purposes. It is not a substitute for professional advice (legal, financial, real-estate, investment, employment, or otherwise) and you remain solely responsible for any decision you make on the basis of a Report.

To use the Service you represent and warrant that:

• you are at least 18 years old (or the age of majority in your jurisdiction, whichever is higher) and have legal capacity to enter into binding contracts;
• you are not barred from receiving the Service under the laws of your country, the country in which [Şirket — kuruluş aşamasında] is established, or applicable export-control or sanctions regimes (including those of the United Nations, the United States Department of the Treasury OFAC, the European Union, and the United Kingdom);
• you are not located in, organised under the laws of, or ordinarily resident in any jurisdiction subject to comprehensive trade sanctions (currently including Cuba, Iran, North Korea, Syria, and the so-called Donetsk, Luhansk, Crimea and Sevastopol regions);
• you are not listed on, nor owned 50% or more by parties listed on, any government denied-, blocked-, or sanctioned-party list; and
• you will not use the Service on behalf of any party for whom the foregoing is not true.

We may verify any of the foregoing at any time and may refuse, suspend, or terminate access without notice if any representation proves untrue.

You must register an account to use the Service. You agree to (i) provide accurate, current, and complete information, (ii) keep your credentials confidential and not share them, (iii) be solely responsible for all activity under your Account, and (iv) notify us immediately at abuse@poigeo.app if you suspect unauthorised access.

One Account per person or legal entity. We may, in our sole discretion, deduplicate or merge Accounts that appear to belong to the same person or organisation, and may suspend Accounts that we reasonably believe are duplicates created to circumvent free-trial limits, plan limits, or a prior suspension.

Your use of the Service is governed by our Acceptable Use Policy, which is part of these Terms. A violation of the AUP is a material breach and may result in immediate suspension or termination without refund. The AUP includes (without limitation) prohibitions on scraping, reverse engineering, multi-accounting, security probing, the resale or relicensing of Reports, and any use that violates law or that could expose us to liability.

The Service is offered in tiers (currently Free Trial, Solo, Pro, Business, and Enterprise). Prices, included analyses, and feature limits are published on the pricing page and may change as described in Section 10 (Changes to the Service).

Auto-renewal. Paid subscriptions renew automatically at the end of each billing period at the then-current price, on the same payment method you provided, until you cancel. Payments are processed by our Merchant of Record, Lemon Squeezy, who appears on your statement and issues invoices. You authorise us and Lemon Squeezy to charge the renewal fees without further authorisation.

Taxes. Fees are exclusive of taxes unless stated otherwise. You are responsible for all applicable taxes, withholdings, duties, and similar charges, except for taxes on our net income.

Payment failures.If a charge fails, we may suspend the Service after reasonable retries. You remain responsible for past-due fees plus any cost of collection, including reasonable attorneys' fees.

Price changes.We may change subscription fees on at least 30 days' notice (by email or in-app). Changes take effect at the start of your next renewal period; your only remedy if you object is to cancel before the change takes effect.

You may cancel at any time from your account settings. Cancellation stops future renewals; you retain access until the end of the period you paid for.

14-day right of withdrawal. You may withdraw from a paid subscription within 14 days of purchase and receive a full refund, provided you have not yet used any of the analyses included in that billing period. Because the Service is digital content delivered immediately, you expressly request that performance begin upon subscribing and acknowledge that your right of withdrawal lapses once you run your first analysis in that period, as the service is then deemed delivered. To withdraw, contact us or use your account settings; refunds are issued by our Merchant of Record, Lemon Squeezy, to your original payment method. Non-waivable refund rights under your local law (for example, the EU Consumer Rights Directive or the Turkish Distance Sales Regulation) always apply and may be detailed in your regional supplement.

We may offer a free trial limited to a fixed number of analyses or a fixed period. The Service may apply anti-abuse measures (including device fingerprinting and rate limits) to enforce trial limits and prevent multi-accounting; these measures are described in our Privacy Policy.

Trial Accounts are provided as-is and may be revoked at any time. Any Reports produced during the trial are provided for evaluation only and remain subject to these Terms in full.

We continuously develop the Service. We may add, modify, deprecate, or remove features, adjust analysis methodology, change AI models or providers, alter data sources, or discontinue the Service in whole or in part, at any time, with or without notice. We will use commercially reasonable efforts to provide advance notice of material adverse changes to paid plans.

Our IP. We and our licensors own all rights, title, and interest in and to the Service, including all software, algorithms, models, user interfaces, brand marks, designs, methodologies, and Documentation. Except for the limited rights expressly granted to you in these Terms, no rights are granted by implication, estoppel, or otherwise.

Your licence to the Service. Subject to your compliance with these Terms, we grant you a worldwide, non-exclusive, non-transferable, non-sublicensable, revocable licence during your subscription to access and use the Service for your internal business or personal purposes.

Reports. You may use the Reports we deliver to you for your own internal decision-making, presentations, and reports, including PDF distribution to your colleagues, clients, or financiers. You may not (i) sell, sublicense, redistribute, or publish the Reports as a standalone product or in a way that competes with the Service; (ii) use Reports or AI Outputs to train or improve any machine-learning model; (iii) obscure or remove any notices we include; or (iv) misrepresent the source of the Reports.

Feedback. If you provide us suggestions, ideas, or improvements, you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable licence to use them without restriction. We owe you no compensation for feedback.

You retain ownership of Customer Data you submit. You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, process, transmit, and display Customer Data solely as needed to provide and improve the Service, secure it, comply with law, and enforce these Terms.

You represent that you have all rights necessary to grant the foregoing licence, that your Customer Data does not infringe any third-party right, and that it complies with applicable law.

The Service uses large language models and other automated reasoning components (currently powered by Google Gemini) to produce AI Outputs from Third-Party Data and your inputs. You acknowledge and agree that AI Outputs:

• may be incomplete, inaccurate, out of date, biased, or factually wrong (a phenomenon sometimes called “hallucination”);
• reflect statistical patterns in training data, not verified ground truth, and should not be treated as expert advice;
• may differ between requests with similar inputs because of model stochasticity;
• depend on the quality and currency of Third-Party Data, which is outside our control; and
• are not deterministic, audited, or certified for any regulated decision-making purpose.

You must apply meaningful human oversight to any decision you make using an AI Output. We are not the controller of the decisions you make. The Service is not a fully automated decision-making system within the meaning of Article 22 of the GDPR; you remain the decision-maker.

You agree not to use the Service, Reports, or AI Outputs:

• to make, materially influence, automate, or score decisions affecting an individual or household's access to housing, credit, employment, education, insurance, healthcare, essential public services, or government benefits;
• to profile, screen, surveil, or evaluate individuals based on their actual or inferred race, ethnicity, national origin, religion, gender, sexual orientation, disability, age, political opinion, trade-union membership, or any other characteristic protected by law;
• to draw inferences about specific identifiable persons from neighbourhood-level cultural, demographic, or behavioural analyses;
• in any high-risk use case prohibited or strictly regulated under the EU AI Act, including biometric categorisation, predictive policing, emotion recognition in workplaces or schools, or social scoring;
• in connection with redlining, blockbusting, steering, or other practices prohibited by fair-housing or fair-lending law in any jurisdiction; or
• to interfere with the exercise of any right protected by the United Nations Universal Declaration of Human Rights or by applicable constitutional, civil-rights, or data-protection law.

A breach of this Section is incurable; we may terminate your Account immediately and without refund, and you will indemnify us in full for any claim arising from such use.

The Service ingests Third-Party Data from independent providers (including OpenStreetMap contributors, Foursquare, Google Maps Platform / Places, and others identified in our Sub-processor list). Such data is provided by third parties under their own licences and may carry attribution requirements (for example, the Open Data Commons Open Database Licence for OpenStreetMap).

We make no representation about the accuracy, completeness, currency, or fitness of Third-Party Data. We are not the publisher or controller of Third-Party Data; we are a processor that combines and interprets it. Where third-party terms apply to your use of Reports (e.g. Google Maps Platform terms restricting bulk extraction), you agree to comply with them.

Our handling of personal data is described in the Privacy Policy and, where you are a business customer, the Data Processing Addendum.

“Confidential Information” means non-public information disclosed by one party (the “Disclosing Party”) to the other (the “Receiving Party” ) that is marked or reasonably understood as confidential. The Receiving Party will (i) protect Confidential Information with at least the same care it uses for its own confidential information and not less than a reasonable standard of care, (ii) use it solely to perform under these Terms, and (iii) not disclose it except to its personnel and contractors who need to know and are bound by similar obligations.

Confidentiality survives termination for three (3) years, and indefinitely for trade secrets.

These Terms commence on the date you accept them and continue until terminated. Either party may terminate by giving notice if the other materially breaches and fails to cure within thirty (30) days of written notice. We may terminate immediately for breach of Section 4 (Eligibility), Section 6 (Acceptable use), Section 14 (Restricted uses), Section 23 (Export controls), or for non-payment.

Upon termination: (i) your right to access the Service ceases; (ii) we may delete Customer Data after a reasonable retention period described in the Privacy Policy and DPA; (iii) prepaid fees for the current period are forfeit unless local law requires otherwise; (iv) Sections that by their nature should survive (including IP, disclaimers, limitations of liability, indemnification, governing law, and any accrued payment obligations) will survive.

We may suspend your access to all or part of the Service, with or without notice, if we reasonably believe (a) you are in breach of these Terms, the AUP, or applicable law, (b) your use poses a security risk to us, our infrastructure, or other users, (c) your use is likely to expose us to liability, or (d) your Account has unpaid fees beyond their due date. We will lift the suspension as soon as the conditions giving rise to it are resolved.

The Service, Reports, AI Outputs, and Third-Party Data are provided “as is” and “as available”, with all faults, and without warranty of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by applicable law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, completeness, currency, and any warranty arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, that the Service is free of viruses or other harmful components, or that any AI Output is accurate, reliable, or suitable for your purposes.

Some jurisdictions do not allow exclusion of certain warranties; in such jurisdictions, the foregoing exclusions apply to the maximum extent permitted by law.

To the maximum extent permitted by applicable law, in no event will the Company, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of business, loss of goodwill, loss of data, business interruption, or cost of substitute services, arising out of or relating to these Terms or the Service, whether based in contract, tort (including negligence), strict liability, statute, or otherwise, even if advised of the possibility of such damages.

Our aggregate liability for all claims arising out of or related to these Terms or the Service will not exceed the greater of (a) the fees you paid us in the twelve (12) months preceding the event giving rise to liability, or (b) one hundred U.S. dollars (USD 100).

The limitations in this Section apply to every theory of liability, are essential to the basis of the bargain between you and us, and apply even if a limited remedy fails of its essential purpose. They do not limit liability that cannot be limited by law (such as liability for gross negligence, wilful misconduct, fraud, death or personal injury caused by negligence in jurisdictions that prohibit limiting such liability, or any liability under the UK or EU GDPR that cannot lawfully be limited).

You will defend, indemnify, and hold harmless the Company and its affiliates and their respective officers, directors, employees, agents, suppliers, and licensors (the “Indemnitees”) from and against any third-party claim, demand, action, loss, damage, fine, penalty, or expense (including reasonable attorneys' fees) arising out of or related to (i) your Customer Data; (ii) your use of the Service or any Report or AI Output in breach of these Terms or applicable law (including without limitation Section 14 — Restricted uses); (iii) your breach of any representation, warranty, or covenant in these Terms; or (iv) your violation of any third-party right, including intellectual property, privacy, or publicity rights.

We will give you prompt notice of the claim, reasonable cooperation (at your expense), and the right to control the defence — provided that any settlement that imposes any obligation or admission on an Indemnitee requires our written consent.

You agree to comply with all applicable export, re-export, sanctions, and import laws and regulations of the United States, the European Union, the United Kingdom, the Republic of Türkiye, and any other relevant jurisdiction (collectively, “Trade Laws”). You will not (and will not authorise any third party to) export, re-export, transfer, or otherwise make available the Service, Reports, or AI Outputs in violation of Trade Laws or to any restricted destination or person.

Except where local mandatory law requires otherwise, these Terms are governed by the laws of [Şirket — kuruluş aşamasında], without regard to its conflict-of-laws rules, and the United Nations Convention on Contracts for the International Sale of Goods does not apply.

You and we will attempt in good faith to resolve any dispute by negotiation before formal proceedings. If a dispute is not resolved within sixty (60) days of written notice, it will be brought exclusively in the courts of [Şirket — kuruluş aşamasında], and you irrevocably submit to that jurisdiction — except that we may seek injunctive or equitable relief in any court of competent jurisdiction to protect our intellectual property or confidential information.

Regional supplements may modify this Section: residents of the European Union, United Kingdom, Switzerland, Türkiye, Brazil, and certain U.S. states retain the right to bring proceedings before the consumer courts of their habitual residence where mandated by local law. United States users are subject to additional arbitration and class-action waiver terms set forth in the U.S. supplement.

Neither party is liable for delay or failure to perform (other than payment obligations) to the extent caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, civil or military authorities, fires, floods, accidents, strikes, pandemics, or failures of the public Internet, electrical grid, telecommunications networks, or upstream cloud providers.

You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent; any unauthorised assignment is void. We may assign or transfer these Terms in connection with a merger, acquisition, reorganisation, financing, or sale of all or substantially all of our assets, on notice to you.

We may give notice to you by email (to the address associated with your Account), by posting on the Service, or by any other reasonable means. You may give notice to us at legal@poigeo.app or by post to: [Şirket — kuruluş aşamasında].

If any provision of these Terms is held invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or, if it cannot be so modified, will be severed; the remaining provisions will remain in full force. The failure of either party to enforce any right is not a waiver of that right.

These Terms (including the documents incorporated by reference) constitute the entire agreement between you and us regarding the Service and supersede any prior or contemporaneous agreements on that subject. There are no third-party beneficiaries.

We may revise these Terms from time to time. Material changes will be notified at least thirty (30) days before they take effect (by email or in-app banner). Non-material changes take effect on publication. If you continue to use the Service after a change takes effect, you are deemed to have accepted the revised Terms. If you do not accept, your sole remedy is to stop using the Service and cancel your subscription.

[Şirket — kuruluş aşamasında]
[Şirket — kuruluş aşamasında]
Email: legal@poigeo.app